Service — Industry Insights — Karl Anderson

Posts in Service

Australia sees first insurer offering Google Assistant-integrated service

To build out its customer service offering, Real Insurance Australia turns to Google Assistant . . . .

Customer Experience, Digital, ServiceKarl AndersonJune 9, 2019artificial intelligence, Google, Life Insurance

Prudential's Enabling Solutions Organization seeks to Improve the Customer Experience

Prudential seeks to streamline and strengthen customer experience across its U.S. Businesses . . . .

Prudential, Customer Experience, ServiceKarl AndersonJune 4, 2019Prudential, Customer Experience, Service